Pricing

One plan. One price.

We charge per helpdesk, not per person. Add every agent, every mailbox and every brand you have.

$99per month

7-day free trial. Billed monthly. Cancel any time.

  • Unlimited agents
  • Unlimited mailboxes
  • Unlimited tickets and contacts
  • SLA policies
  • Automations
  • Knowledge base
  • Customer portal
  • Custom domain
  • CSAT surveys
  • Time tracking
  • Reports and exports
  • API and webhooks
  • Custom fields
  • Canned responses
  • Single sign-on
  • Two-factor auth
  • Email support
Start free trial

A card is required to start the trial so we can keep spam accounts out. You are not charged until day 8.

Everything included. No app store.

Other helpdesks sell the basics back to you as marketplace apps and enterprise add-ons: single sign-on, time tracking, SLA reports, extra mailboxes. On SquawkDesk every feature we ship is part of the $99 plan, for every customer, the day it ships.

What a team actually pays

Team sizeFreshdesk ProZoho Desk ProfessionalSquawkDesk
3 agents$147$69$99
5 agents$245$115$99
10 agents$490$230$99
20 agents$980$460$99

Competitor list prices per agent per month, billed monthly, as published on their sites in October 2026. Check their pages for current figures.

Questions

Is there a limit on tickets, contacts or storage?

No limits on tickets or contacts. Attachments are capped at 25 MB each. If your usage is wildly outside normal (think bulk marketing volumes), we will talk to you first.

Can I bring my own domain for the help center?

Yes. Add a CNAME to your SquawkDesk address, verify it in Settings, and we issue the certificate.

Do you support Microsoft 365 and Google Workspace?

Yes. Both connect directly with one sign-in. Any other provider works through IMAP and SMTP or forwarding.

What happens when I cancel?

Your helpdesk stays live until the end of the paid period. You can export all of your data as JSON any time from Settings.

Who can sign up?

SquawkDesk is for businesses in the United States. We verify an email and a US cell number at signup.

Where is my data hosted?

In the United States, on servers operated by Inflight Technology. Mailbox credentials are encrypted at rest. Attachments live in encrypted object storage.